We all know that you can buy everything and anything these days online. And many of us are already using online grocery shopping sites such as Coles Online and Woolworths. However a new group ‘Shopwings’ has recently hit the scene.
Shopwings are offering a new way of shopping for groceries in Australia (currently available in Sydney and Melbourne). They are a 3rd party agent employing trained personal shoppers who go to store and select your items and deliver them straight to your door!
I received an invitation to try out Shopwings when I purchased some clothing online. I was offered $10 off my first order and free delivery so I thought I would try it out (this was just yesterday). The website was super easy to use and fast! No sooner had I ordered and paid then within 2 hours there was a knock at my door for delivery. Wow! (ShopWings advertise delivery to your doorstep in 2 hours or at a later 1 hour window of your choice).
Ordering is simple… browse their wide selection of groceries and fresh products, place your order online and Shop Wings will deliver wherever and whenever you want. Once your order is placed, a trained personal shopper will expertly select your items from the supermarket and deliver straight to your door. You can also order fresh fruits or vegetables and choose their ripeness by leaving a personal note to your shopper.
ShopWings is already operating in several cities in Australia and expanding fast (you can easily check whether they deliver to your area by entering your post code on their website). They are currently offering over 15,000 products from Coles, Aldi and Harris Farm and will hopefully add more stores to their list. Plus you receive $10 off your first order and free delivery! I actually don’t often shop at Aldi and I was pretty pleased at the money I saved with my first order and the value for money at Aldi.
As we are becoming increasingly time poor, the option to be able to jump online and choose your groceries and have them delivered when you get home the same day is awesome. I have shopped online for groceries many times on many different websites and the most frustrating thing I have found is that I usually have to wait a day for my order plus most of the time my order is missing some products – really frustrating when they were necessary recipe items for that nights dinner! But with Shopwings I also received a phone call from my personal shopper when she was at the store to tell me something was out of stock and she asked if I wanted a substitute. Now that’s service!
Shopwings also argue that their point of difference is their personalised service. You can send requests for particular items (such as fruit) and your shopper will pick what you want. When you order, it will be sent to the most appropriate Shopwings personal shopper, who buys and then delivers it to your door. the fact that the process happens all by one person it could give Shopwings an advantage over the big supermarket chains online stores, particularly for elderly people who may need more assistance.
It’s not too often these days that you have great customer service and efficiency experiences. So I thought my experience was worth writing about. But don’t take my word for it … head on over to www.shopwings.com.au and try it for yourself. (If you follow our link you will receive a voucher code for $10 off your first order). Happy shopping!
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